Understand how the work happens in practice. Follow the information, decisions, and hand-offs across functions to see the relationships that a single process or department cannot reveal.
Business systems architecture
MȳND Rebellion
For Every time you have thought, “There HAS to be a better way.”
A Better WayRabia Ahmedani-EricsonFounder & Business Systems Architect
Experienced across federally funded programs, public-sector contracts, and a seven-figure specialized services company.
Explore the approach
The perspective
See the whole system.
The way work moves is shaped by the relationships between people, processes, information, technology, and governance.
I trace those connections and design the conditions that make the work easier to do. That can mean connecting information once entered to every place it is needed, redesigning a workflow, or carrying an operational idea through to implementation.
HumanProcessesInformationTechnologyStructure & governance
Human ingenuity is the foundation,
not the variable.
The method
Root Structure Analysis
Preserve the necessary outcome.
Challenge the assumed pathway.
Work backward from the required outcome. Trace the conditions and dependencies behind it, distinguish causes from symptoms, and establish what the design needs to enable.
Design the workflows, logic, interfaces, and choices around the work and its people. Keep the outcome intact while rethinking the route and connecting what can work together.
Carry the design into daily operations with the people who run the work and build the solution. Connect implementation, rollout, and ongoing learning so the parts hold together in use.
Explore the framework
Select a heading above to enlarge its related RSA stages.
The work
The design, made visible.
Operational architecture and product design.
Two expressions of the same thinking.
01 · Operational architecture
SaaS Neuron
A connected operating model for scheduling, submissions, processing, invoicing, and provider pay. The logic carries information forward, checks conditions, and routes incomplete records without stopping the cycle.
I had no engineering background. I had an operational problem nobody else was going to solve, and there was no reason it had to be that ineffective and cumbersome.
02 · MȳND Adapter / Product design
MȳND Adapter
Not everyone does it the same way.
Tasks, schedules, routines, and the rest of daily life look different for everyone. MȳND Adapter gives people a structure they can customize around how they think and get things done, with room to adjust as the day changes. Varied time blocks and personally meaningful rewards are designed to make the next step clearer and help people begin, continue, or change direction.
A conceptual application of MȳND Adapter.
“Taskinator” — a daily-life application of MȳND Adapter
Working together
Shape the engagement around the outcome.
I work with private-sector organizations and government contractors through consulting, subcontracting, and fractional executive engagements.
Analysis & recommendations
A focused engagement through RSA stages 1–4: understand the operation, isolate structural causes, and define the requirements for what comes next.
Systems design & implementation
Carry the work through the full framework, from operational design and process redesign to implementation with the teams involved.
Fractional executive leadership
COO, operations, or transformation leadership with responsibilities shaped around the organization and the work that needs to be led.
Start a conversation
There has to be
a better way.
If you have an idea, a question, or something you’d like to rethink, let’s talk it through. We can explore what you have in mind and what a better way could look like.